1. Identity of the Data Fiduciary

Company Name: Vizora Enterprises

Service: Invisible Grills Installation and Services

Address: 58/57, Gandhi Road, Kamarajar Nagar, Land Mark Brindavan Colony Board, Choolaimedu, Chennai, Greater Chennai, Tamil Nadu – 600094

Phone: +91 8148235276

Email: vizorainvisiblegrill@gmail.com

2. Introduction

At Vizora Enterprises, we value your privacy and are committed to protecting your personal data in accordance with India's Digital Personal Data Protection Act (DPDPA). This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the rights available to you regarding your personal data.

3. Personal Data We Collect

To provide our invisible grill installation services, we may collect:

• Contact Information: Full name, mobile number, and email address.
• Service Location: Residential or commercial address for site inspection and installation.
• Billing Information: Billing address and payment transaction references. We do not store your banking or credit card details.

4. Purpose of Processing

Your personal data is used only for legitimate business purposes, including:

• Scheduling site visits and taking measurements.
• Preparing quotations and invoices.
• Completing installation and warranty support.
• Responding to customer inquiries and service requests.
• Maintaining financial and tax records as required by law.

We never send promotional marketing messages without your explicit consent.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information. Your data is shared only when necessary with:

• Secure payment processing providers.
• Our authorized installation technicians for service delivery.
• Government authorities where legally required.

6. Data Retention

We retain personal data only for the period necessary to provide our services, honor warranty commitments, and comply with applicable legal, accounting, and taxation requirements. Once retention is no longer required, your information is securely deleted.

7. Your Rights as a Data Principal

Under the DPDPA, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request erasure of your personal data where legally applicable.
• Withdraw consent for data processing at any time.
• Nominate another individual to exercise your rights in the event of death or incapacity.

8. Grievance Redressal

We will acknowledge and respond to all privacy-related requests within the timelines prescribed under applicable Indian law.